Markets we serve
Markets we serve
Serving all markets and plan types.
Serving all markets and plan types.
Markets we serve
Markets we serve
Serving all markets and plan types.
Small-mid organizations
Small-mid organizations
We are the #1 provider of retirement plans with less than $50 million in assets under administration.1 Our experienced team works with employers and third-party administrators to help build a successful retirement plan and make plan management easier and more efficient.
We are the #1 provider of retirement plans with less than $50 million in assets under administration.1 Our experienced team works with employers and third-party administrators to help build a successful retirement plan and make plan management easier and more efficient.
Designed for growing organizations
Designed for growing organizations
Incorporate select features in one simple offer
Incorporate select features in one simple offer
Provide a flexible investment platform
Provide a flexible investment platform
Corporations and institutions
Corporations and institutions
Empower delivers world-class service to industry-leading organizations and some of the most complex retirement savings plans. We offer a dedicated large-market service model with high service-to-client ratios, and our results prove that we put you and your participants’ needs first.
76
Net Promoter Score (World class)2
98%
Client retention rate3
9.5
Client satisfaction score2
9.1
Ease of doing business score2
Nonprofit organizations
Nonprofit organizations
As a leading provider in the not-for-profit market, we bring more than 50 years of experience to our clients. Empower has several compelling differences for plans in the not-for-profit market, including:
A dedicated relationship and service team
A dedicated relationship and service team
Expertise across 403(b), 401(a), 457, 401(k) and defined-benefit plan types
Expertise across 403(b), 401(a), 457, 401(k) and defined-benefit plan types
Customized communications designed with a focus on the organization’s brand
Customized communications designed with a focus on the organization’s brand
On-site educational resources
On-site educational resources
Governments
Governments
At Empower, we are a leader in providing service to government clients. We maintain a singular focus on retirement and believe people deserve more than a one-size-fits-all solution to building their financial future.
$213B
Total assets under administration4
3.8 M
Government participants within the 17 million participants we serve4
98.5%
Our government plan retention rate5
30
State plans we administer4
Unions
Unions
Empower has been supporting unions and some of the most complex Taft-Hartley retirement plans for over 60 years. Our dedicated service team has an average of 20 years of Taft-Hartley experience, and they understand the unique needs of the trades and their members. The results show that we put you and your members’ needs first.6
$79B
Taft-Hartley assets4
931k
Members4
350+
Clients4
25+
Trades we serve4
To learn more about our retirement solutions, please contact your Empower representative or call 877-630-4015
1 2022 PLANSPONSOR Defined Contribution Survey, January 2023.
2 Net Promoter Score® (NPS) measures customer experience. According to Bain & Company, the creator of NPS, NPS above 20 is considered favorable, above 50 is excellent and above 70 is world class. NPS survey data provided as of December 2021.
3 Empower data as of March 31, 2022
4 Empower Data as of April 1, 2022
5 Empower data as of July 2021.
6 Empower data as of December 31, 2021.
FOR FINANCIAL PROFESSIONAL USE ONLY